Please read these Terms and Conditions carefully before using the jilioo platform. By accessing or using jilioo, you agree to be bound by the terms set out below.
Important Notice: These Terms and Conditions constitute a legally binding agreement between you and jilioo. By creating an account, making a deposit, or placing a bet on the jilioo platform, you confirm that you have read, understood, and agreed to these terms in their entirety. If you do not agree, you must not use the jilioo platform.
These Terms and Conditions ("Terms") govern your access to and use of the jilioo website, mobile platform, games, betting services, and all related features (collectively, the "Platform"). These Terms apply to all visitors, registered users, and any other persons who access or use the jilioo Platform.
By accessing the jilioo Platform, you acknowledge that you have read these Terms, that you understand them, and that you agree to be bound by them. jilioo reserves the right to update or modify these Terms at any time. Continued use of the Platform following the posting of any changes constitutes your acceptance of those changes.
These Terms should be read in conjunction with jilioo's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference.
Access to and use of the jilioo Platform is strictly limited to individuals who meet all of the following eligibility criteria:
jilioo takes its age verification obligations seriously. We reserve the right to request documentary proof of age at any time, including at the point of registration, at the point of withdrawal, or at any other time we deem appropriate. Failure to provide satisfactory proof of age may result in account suspension and forfeiture of any balance held.
To access the full features of the jilioo Platform, you must register for an account. When registering, you agree to provide accurate, current, and complete information as prompted by the registration form. You further agree to maintain and promptly update your account information to keep it accurate, current, and complete.
Each individual may hold only one registered account on the jilioo Platform. The creation of multiple accounts by a single individual is strictly prohibited and constitutes a material breach of these Terms. jilioo reserves the right to close all duplicate accounts and to void any winnings or bonuses associated with them.
You are solely responsible for maintaining the confidentiality of your jilioo login credentials, including your username and password. You agree to notify jilioo immediately if you become aware of any unauthorized use of your account or any other breach of security. jilioo will not be liable for any loss or damage arising from your failure to comply with this security obligation.
jilioo may require you to complete a Know Your Customer ("KYC") verification process before processing withdrawals or at any other time deemed necessary. KYC documents may include a government-issued photo ID (such as a Philippine passport, driver's license, or SSS/UMID card), proof of address, and proof of payment method ownership. Failure to complete KYC verification may result in withdrawal delays or account suspension.
jilioo supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard. All transactions are processed in Philippine Peso (PHP / ₱).
Deposits are credited to your jilioo account in real time or within a few minutes, depending on the payment method used. Minimum deposit amounts apply and are displayed on the deposit page. jilioo does not charge fees on deposits, though your payment provider may apply their own charges.
Withdrawal requests are processed within the timeframes displayed on the withdrawal page. GCash and PayMaya withdrawals are typically processed within 15 minutes. Bank transfers to BPI, BDO, and Metrobank may take 1–3 business days. jilioo reserves the right to conduct additional verification checks before processing any withdrawal.
Before a withdrawal can be processed, you must have completed any applicable wagering requirements associated with bonuses credited to your account. jilioo reserves the right to withhold withdrawals pending completion of KYC verification or investigation of suspected fraudulent activity.
All account balances, deposits, withdrawals, bets, and winnings on the jilioo Platform are denominated in Philippine Peso (PHP). jilioo is not responsible for any currency conversion fees applied by your bank or payment provider.
jilioo offers various bonuses and promotional offers to eligible players. All bonuses are subject to specific terms and wagering requirements that are communicated at the time the bonus is offered. General bonus terms include:
All games available on the jilioo Platform are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between individual game rules and these Terms, these Terms shall prevail.
jilioo uses certified Random Number Generator (RNG) technology for all applicable games. The RNG is independently tested and certified to ensure fair and random outcomes. jilioo does not manipulate game outcomes in any way.
In the event of a technical malfunction, disconnection, or system error during gameplay, jilioo reserves the right to void the affected round and return the wagered amount to the player's account. jilioo's decision in such matters is final.
For sports betting, all bets are settled in accordance with jilioo's official sports betting rules, which are published on the Platform. jilioo reserves the right to void bets placed on events affected by match-fixing, corruption, or other integrity violations.
The following conduct is strictly prohibited on the jilioo Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities:
jilioo is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. These tools are accessible from your jilioo account settings at any time.
If you believe you may have a gambling problem, we strongly encourage you to use jilioo's self-exclusion feature and to seek support from PAGCOR's responsible gaming resources. jilioo takes problem gambling seriously and will cooperate fully with any player seeking to limit or cease their gaming activity.
jilioo reserves the right to impose responsible gaming restrictions on any account where we have reason to believe that the player may be experiencing gambling-related harm, even without a formal request from the player.
All content on the jilioo Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall design and layout of the Platform, is the property of jilioo or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the jilioo Platform without jilioo's prior written consent.
To the maximum extent permitted by applicable law, jilioo and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising out of or in connection with your use of the jilioo Platform.
jilioo's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your jilioo account in the thirty (30) days preceding the event giving rise to the claim.
The jilioo Platform is provided on an "as is" and "as available" basis. jilioo makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose.
jilioo collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the jilioo Platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
jilioo implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of transmission over the internet is 100% secure, and jilioo cannot guarantee the absolute security of your data.
For full details on how jilioo collects, uses, and protects your personal information, please review the Privacy Policy.
jilioo reserves the right to suspend or terminate your account at any time, with or without notice, for any reason, including but not limited to a breach of these Terms, suspected fraudulent activity, failure to complete KYC verification, or at jilioo's sole discretion.
You may close your jilioo account at any time by contacting jilioo's customer support team. Upon account closure, any remaining balance (after deduction of applicable bonus amounts subject to wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding KYC verification.
Upon termination of your account for any reason, all licenses and rights granted to you under these Terms will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, and limitations of liability.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
jilioo operates with awareness of the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) for online gaming in the Philippines. Players are responsible for ensuring that their use of the jilioo Platform complies with all laws applicable in their jurisdiction of residence.
jilioo reserves the right to amend, update, or replace these Terms at any time. When material changes are made, jilioo will notify registered users via email or by posting a prominent notice on the Platform. The date of the most recent revision is indicated at the top of this page.
Your continued use of the jilioo Platform after any amendments to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and may request account closure by contacting our support team.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the jilioo support team. Our team is available 24 hours a day, 7 days a week.
Email: [email protected]
Please include your registered account username and a clear description of your query when contacting us. jilioo aims to respond to all formal inquiries within 48 hours.
What jilioo guarantees to every registered player on the Platform.
Every jilioo game uses independently certified RNG technology. Outcomes are genuinely random and cannot be manipulated by jilioo or any third party. What you see is what you get.
All deposits and withdrawals on jilioo are protected by 256-bit SSL encryption. Your financial data is never stored in plain text and is never shared with unauthorized third parties.
jilioo processes GCash and PayMaya withdrawals within 15 minutes, 24/7. Your winnings are yours – jilioo does not hold funds without cause or delay payouts without a valid compliance reason.
jilioo enforces a strict one-account-per-player policy. All bonus terms, wagering requirements, and account rules are clearly communicated so there are no surprises.
Deposit limits, loss limits, session reminders, and self-exclusion are all available from your jilioo account settings. jilioo is committed to keeping gaming fun and within your control.
jilioo's customer support team is available around the clock. Whether it's a question about these Terms, a payment issue, or a game dispute, we respond quickly and fairly.
jilioo is the Philippines' most trusted online casino and sports betting platform. With fair games, fast GCash payouts, and 24/7 support, you're in good hands. Play smart, play responsibly.
21+ only. Play responsibly. Gaming is for entertainment purposes only.